Affiliate Program Terms & Conditions
Date of Last Revision: 28th July 2025The following Terms and Conditions (T&C, Terms, or Agreement) apply to your participation in the Affiliate Program offered by The Createry (we, us, our) or any of our affiliated entities. The Affiliate Program (the Program) allows you (the Affiliate, your) to promote The Createry’s services and receive commissions as set out below. The Terms and Conditions incorporate by reference our standard terms located at https://thecreatery.co/terms/. By registering as an affiliate you are agreeing to the terms and conditions. If you do not agree, please do not participate in the The Createry Affiliate Program.
Affiliate Commission
1. As an affiliate of The Createry, you may earn a one-time referral commission (“Reward”) each time a referred customer makes a purchase of a paid membership or virtual address plan.
2. All orders must be for the purchase of the above services by a customer who a) arrives at TheCreatery.co by clicking on your affiliate tracking link (and therefore maintains an active cookie), and/or enters your name as the person who referred them at our checkout, b) completes the signup process within 182 days of clicking on the affiliate tracking link, and c) maintains an active paid membership or virtual address plan for a minimum of 91 days.
3. In the event that multiple affiliates refer the same unique customer, only the last referrer before the customer orders or the personal referral name accepted for The Createry services will receive credit for the referral.
4. We track affiliate sales automatically by the use of cookies when you use your affiliate link. The cookies are placed in the browser of the user that clicks on the affiliate link to reach our website, or when an affiliate discount code is applied at checkout. Each cookie is stored for 90 days. If there is a previous affiliate cookie in the same user’s browser the new cookies will overwrite it. The Createry is not responsible for cookies deleted by users.
5. Your affiliate account must be active at the time of the sale.
6. We reserve the right to mark any sale as invalid at our own discretion.
Affiliate Referrals
7. Referred customers must maintain an active hosting service during any free trial and/or moneyback guarantee periods applicable in order for the affiliate Reward to be considered earned. Affiliates will not receive Rewards from customers who cancel/disable their hosting service, receive a refund, have outstanding invoices, or become suspended or terminated for any reason during these free trial and/or moneyback guarantee periods or within 90 days of placing their order.
8. Commission will be not be confirmed if the referring customer objects to the claim or we have information that more recently attributes the sale to another advertising channel.
9. The customer you refer must not have signed up for an account with us or purchased services from The Createry before.
10. The referred customer must still maintain an active account after 90 days.
11. Sales of accounts that are cancelled by the customer within 90 days of ordering or suspended by The Createry for any reason do not qualify for an affiliate commission. Accounts with overdue invoices will have affiliate commission released once the balance is fully paid.
Affiliate Restrictions and Responsibilities
12. When requested, affiliates are required to disclose and keep an up to date record of all channels through which they promote The Createry services within their account at The Createry. This includes but is not limited to: their website(s), third party websites, forums, and public social media channels.
13. The Createry does not accept the following websites or social media channels in the affiliate program: “coupon/discount code only”, “reviews only”, and websites with little to no useful content that exist purely to generate affiliate sales. We reserve the right to deactivate any account that we deem uses or lists a website falling into the aforementioned categories at our sole discretion.
14. Affiliates must remove or amend any content related to or mentioning The Createry on channels they control within 72 hours of any request from The Createry.
15. Affiliates may not sign up customers themselves or complete the order process on behalf of others, even with their permission.
16. Only one affiliate account may be registered per person. Customers cannot refer themselves, their partner or anyone else based at the same address or with the same payment or contact details. No exceptions will be made. Violations can result in the loss of all accrued Rewards and dismissal from the program.
17. Affiliates may not resell services from The Createry. All referred customers must provide their own payment method and contact information to be a Qualified Purchase. If The Createry determines in its sole discretion that an Affiliate is reselling services provided by The Createry, the affiliate account will be immediately deactivated.
18. You should not take actions or make recommendations to your referrals that result in a potential revenue loss for The Createry.
Ethical Requirements
19. At The Createry we pride ourselves on honesty and transparency, and as an affiliate we require you to follow the same standards.
20. You do not have to be a customer of The Createry to be an affiliate, but please do not claim or imply that you are or have been a customer if that isn’t the case. When promoting The Createry, you may provide direct quotes from friends or contacts who use or have used our services with their permission.
21. You may not link to us, promote us, share us, or mention us on any offensive or extreme websites, such as ones with content relating to violence, pornography, abuse of animals or people, extreme right wing views, the promotion of racist or homophobic viewpoints, gender discrimination, or other hate speech. The designation of any materials as such is subject to our reasonable opinion.
22. You should act in good faith to refer customers in good standing. Customers in good standing are hosting account owners who have provided valid contact information, are not flagged for high fraud risk, and follow our Terms.
23. When recommending individuals to us, please do not recommend our services if they cannot reasonably afford to or would get into debt to do so. Do not pressurise anyone into signing up for any reason, or harass them in any way, including spamming them via any channel or using offline methods.
24. If you are promoting our services via email, please do not send more than one email every 24 hours about our services, and no more than 3 emails total in any period of 7 days.
25. If you are promoting our services via social media networks, please do not post the same message more than once on the same channel in the same 24 hour period.
26. Do not make any misleading or false claims about The Createry or our services. If you want to include a statement but you are not sure if it is accurate, please email hello@thecreatery.co and we’ll reply within a few hours.
27. Gaining referrals through misrepresentation, improper use of The Createry intellectual property (i.e. The Createry copyrighted material) or impersonation of The Createry’s personnel is strictly prohibited and can result in loss of accrued Rewards and/or removal from the program.
28. As a company we support different charities and non-profits around the world. Please do not make our charity donations or sponsorship the focus of your post/content for selling or referral purposes. Please do not use their photos, content, or anything from their website, emails, or other marketing materials to promote The Createry, even with permission. You may say that they were one of the reasons you chose to host with us if you wish to include your own personal viewpoint.
29. Affiliates are responsible for upholding the reputation of The Createry at all times and promoting our services in an ethical and moral way.
Portrayal & Disclosure of Affiliate Links & Codes
30. You must comply fully with all applicable laws, regulations and guidelines concerning advertising and marketing, including without limitation, the Federal Trade Commission (FTC) Endorsement Guides.
31. You must disclose all affiliate links, discount codes, and your relationship with us in line with FTC standards. Any messaging or formats you use to endorse The Createry, including websites and social media networks, must prominently disclose the fact that you may receive compensation for referring customers to The Createry without the user having to scroll or navigate. For more information on how to comply, please go here: https://www.ftc.gov/tips-advice/business-center/advertising-and-marketing/online-advertising-and-marketing
32. We reserve the right to withhold referral fees and/or terminate the affiliate relationship for your failure to comply with national or international disclosure policies or FTC guidelines.
33. Where social media networks such as Tiktok, Instagram, Facebook etc. are involved, you must abide by the latest rules of both those networks and FTC guidelines on declaring relationships and potential affiliate commission. You are responsible for ensuring you disclose affiliate links and content in the correct and proper manner required by law.
Affiliate Payments
34. The Createry will pay all valid affiliate commissions based on the structure and in the currency outlined in the user’s Account unless a custom agreement exists in writing. Any commissions earned for valid sales will be paid out after a holding period of 90 days at the Affiliate’s discretion. We reserve the right to extend the holding period as set out in the T&C and without prior notice for as long as is reasonably necessary in order to establish the validity of a sale.
35. We process commission payouts via email on request, once the minimum payout balance has been reached. If you choose to have your affiliate commission paid out via PayPal, you are responsible for any transaction fees.
36. You are solely responsible for keeping all information up to date, including postal and email addresses, name, payment information, tax information and any other personal information that will impact the ability to issue a valid payment.
37. Each US Affiliate is required to submit an accurate and up to date W8/W9 tax form.
38. If we do not receive the necessary tax or payment information from you within 7 days of a request for payout of a Reward, the Reward will not be issued and you will be required to resubmit your request after entering applicable tax information. Your tax information is required to be on file in order for your Rewards to be paid.
39. We reserve the right to request additional data regarding all the websites where you promote The Createry and the promotional practices you use. Failure to provide accurate information may result in exclusion from the Program, suspension or termination of your Affiliate account and forfeiture of any commissions.
40. Affiliates are responsible for requesting payments once they reach the minimum payment threshold, which is to be done by emailing hello@thecreatery.co.
41. Missing or untracked affiliate referrals must be reported within 30 days of the qualifying referred sale and will be credited to your account at our sole discretion, provided that such credit has accrued pursuant to all terms in the Affiliate Terms of Service. Referrals that are not reported during the then current referral period will not be credited to your account.
42. Affiliates are responsible for ensuring that their affiliate tracking link is working properly before sending traffic to the The Createry website. Any modification to the links is the sole responsibility of the affiliate. Rewards may not be paid for tracking errors caused by editing, masking, redirecting, or tampering with affiliate links, as determined at The Createry’s sole discretion.
43. Affiliates are responsible for making sure they are able to accept payments and that correct details are provided for payout, including correct email addresses.
44. Affiliates are responsible for all fees, taxes, exchange rates, surcharges and other expenses incurred in order to receive their Rewards.
45. In the event of possible credit card fraud and high cancellation rates, The Createry reserves the right to hold Rewards for up to two additional months for verification. At The Createry’s sole discretion, we reserve the right to cancel Rewards in the event that we are unable to collect funds from the referred customer, the order is fraudulent, the customer cancels within the first 91 days, or if it is found that the Reward was earned improperly for any other reason.
46. The Createry is not responsible for any lost or stolen payments.
47. To update your information, please edit the provided fields in your Account or contact hello@thecreatery.co for assistance.
48. Referred customers that issue a chargeback or are found to be fraudulent (e.g. false information, fake/stolen credit cards, selling counterfeit goods, referring under false pretenses, manipulation, etc.), as determined at The Createry’s sole discretion, will be reversed regardless of the amount of time that has passed since the signup occurred.
49. We may suspend your commission payouts at any time and for any period, if we suspect fraudulent or other improper activity or a potential violation of this Agreement by you or any customer you refer.
50. We reserve the right to deduct from your current and future commissions any and all commissions paid out for sales that are fraudulent, questionable, or canceled. Where no current and future commissions are due and criminal activity is involved, we will send you a bill for the balance of such refunded purchase upon termination of the program or termination of the referred customer account.
51. We shall provide you with a statement of commissions due in your Account.
52. If applicable for your country of residence, we will issue self-billing invoices for all commission payouts, including applicable taxes. The Affiliate Program Terms and Conditions will be considered a valid Self-billing Agreement between you and The Createry that shall continue until termination of your Affiliate account. By signing up for our Affiliate Program you agree to accept self-billing invoices raised by The Createry on your behalf, not to raise any sales invoices for the commission payouts you receive from The Createry and to notify us immediately if you change your name, company details or tax registration status.
53. Referred accounts must use different billing and payment methods than the referrer to qualify for Rewards. You may not claim affiliate commission on products and services purchased in your name, with your contact details or with your payment method, even on someone else’s behalf.
Restrictions On Promoting The Createry Services As An Affiliate
54. You may not use inappropriate methods of promoting The Createry either online or offline. Inappropriate methods include, but are not limited to:
- Using any illegal or spam method of advertising, e.g. unsolicited email, unauthorised placing of the link in forums, newsgroups, message boards etc.;
- Using non-unique, copyright infringing content to promote;
- Using traffic generated by pay to read, pay to click, banner exchanges, click exchanges, PPV advertising, pop-up/under, or similar methods;
- Providing monetary remuneration to obtain the sale;
- Using our advertising and promotional materials or name in a way which negatively affects our image;
- Any kind of gambling or raffle;
- Using iframes or any other techniques or technology that places your affiliate tracking cookie by any means other than an actual click-through;
- Using link cloaking or masking techniques or technology with the goal to promote The Createry on websites and/or networks not explicitly listed in your affiliate profile and hiding that traffic source;
- Your domain name(s), company name, logo, trademark, product(s), project(s), service(s) must NOT contain keywords and phrases containing “The Createry” or any other variations or misspellings confusingly similar to the The Createry name, logo or domain name, without our prior approval;
- Using link cloaking or masking techniques or technology with the goal to promote The Createry on websites and/or networks not explicitly listed in your affiliate profile and hiding that traffic source;
- Your domain name(s), company name, logo, trademark, your product(s), project(s), service(s) must NOT contain keywords and phrases that contain or are confusingly similar to third-party trademarks, names, logos or domain names, unless you have been duly authorised by the trademark owner.
- Affiliates must not engage in incentivised programs and business-opportunity sites, using marketing practices that might be unethical or likely to attract customers not in good standing.
- Affiliates must not engage in any blackhat, greyhat, or other manipulation SEO or spam link building techniques or promote Lyrical Host from websites where such techniques have been employed.
55. Affiliates MAY NOT engage in the advertisement of business-opportunity sites or use marketing practices that attract fraudulent or short-term customers with low retention and renewal rates, which shall be determined at our sole discretion.
56. Affiliates may only create and promote competitions relating to The Createry services or materials with our express advance permission.
57.You may not buy or otherwise commercially acquire mailing lists or email addresses and use them to sell, promote, or mention The Createry services.
58. You must not set a domain to forward directly to our site using your affiliate link or use PPC links that do so.
59. Affiliates must not copy The Createry’s website or any portions of it, including, without limitation, any of Lyrical Host’s trademarks or other intellectual property, and display them on their own site or subdomain or use them in any way without The Createry’s prior expressed written permission.
60. You may not direct link to any part of TheCreatery.co from any paid search advertising or use lyricalhost.com as a display URL in paid advertising.
61. The Createry shall have the sole right to decide if a promotional method you use is appropriate. The use of any advertising method that we consider inappropriate may result in warning, suspension or termination of your affiliate account and cancellation of all outstanding commission payments due.
62. If we detect a pattern in your affiliate practices that in our reasonable opinion violates any aspect of the Terms, we reserve the right to suspend or terminate your affiliate account and cancel all outstanding commission payments due.
Affiliate Promotional Materials
63. You may use the materials available from The Createry’s Affiliate Resources and Emails to promote The Createry services in an accurate and honest way.
64. You may not use other content from our website unless a) it is under 200 words total or b) it is a screenshare video you have recorded yourself or c) it is screenshots that have not been edited in a misleading way (e.g. you may add arrows or circles to highlight particular features and annotate them with accurate facts, but you may not add or edit any visible pricing or features).
65. You may create your own promotional materials and edit the supplied affiliate promotional materials to promote Lyrical Host services in a reasonable way in line with our Terms.
66. You may not use the affiliate promotional materials we’ve supplied to create non-Lyrical Host images for either personal or commercial use.
67. You may not redistribute or share our supplied imagery unless it is in a different form and is still be used to promote Lyrical Host (e.g. you can use our provided blank banners to create Lyrical Host advertising banners which you then offer for free to other Lyrical Host affiliates).
68. You should not profit from Lyrical Host affiliate promotional materials directly, whether they are ones we have provided or ones you have created yourself. For example, you may design a banner free of charge for another affiliate to advertise Lyrical Host but not for payment.
69. Upon termination of your affiliate account the limited, non-exclusive license to access and download promotional materials shall be automatically withdrawn and you must remove all instances of them and delete any of your affiliate downloads.
Account Termination
70. You can cancel your account at any time by emailing us at hello@thecreatery.co. We will confirm in writing that your account has been terminated.
71. The Createry can terminate an affiliate account immediately with no prior notice, if you or your affiliate account violates the Affiliate Program Terms and Conditions.
72. Once an affiliate account is cancelled by you or terminated by us, we will no longer track the sales associated with the affiliate and you will not qualify for future affiliate commissions. Any valid commissions due at the time of termination will be paid to the Affiliate after any holding period and in accordance with the standard threshold. No outstanding commission payments will be due if we terminate your account because of violation of these Terms.
73. Upon termination of the Affiliate account, the Affiliate is obliged within 3 business days to remove all promotional materials, trademarks, links, logos and slogans of The Createry from any web properties you are responsible for, including your own website and social media and forum posts on third party websites. This provision shall survive the termination of the Agreement. After the termination of this Agreement, the Affiliate shall not have the right to use The Createry logos and provided promotional materials.
74. Upon termination of the affiliate account, this Agreement shall be automatically terminated.
75. Limitation of Liability
You agree that, to the maximum extent permitted by applicable law, you will not under any circumstances including, but not limited to, negligence, hold us or our licensors, agents, employees, officers and/or third party vendors liable for any indirect, incidental, special, consequential or punitive damages whatsoever including, but not limited to, damages for lost profits, cost savings, revenue, business, data or use, or any other pecuniary loss by you or any other third party. You agree that the foregoing limitations apply whether in an action in contract or tort or any other legal theory and apply even if we have been advised of the possibility of such damages. In no event will we be liable to you in the aggregate with respect to any and all breaches, defaults, or claims of liability under this agreement or under any other document for an amount greater than the fees actually paid by you to us during the one month period preceding a claim giving rise to such liability. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. You agree that in those jurisdictions, our liability will be limited to the extent permitted by law.
This provision shall survive termination of the Agreement.
76. Governing law – Any dispute, controversy or claim arising under this Agreement shall be resolved in accordance with the legislation in the jurisdiction where The Createry entity servicing your Affiliate account is located.
77. Relationship of the Parties – Both The createry and the Affiliate agree that they enter into this Agreement as independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency franchise, sales representative, or employment relationship between them. The Affiliate has no authority to make or accept any offers or representations on the behalf of The Createry. The Affiliate cannot make any statement, whether on the Affiliate website or otherwise, that reasonably would contradict anything in this section.
Changes to the Affiliate Program Terms
78. The Createry may change any of the terms and conditions in this Agreement, in whole or in part, at any time at The Createry’s sole discretion. The amendments and/or supplements of the Agreement shall be effective immediately upon posting to the website of The Createry. The current Terms are always available on The Createry’s website.
80. The Createry will use reasonable efforts to provide you with 7 days advance notice of any changes that materially impact your participation in the Affiliate Program. If you do not agree to any amendments, you must terminate your Affiliate account within 7 business days of the date of the amendment.
81. We reserve the right to modify or cancel our Affiliate Program at any time. Your continued use of this service after modifications have been made constitutes an acceptance of the updated terms. If you do not agree with the updated terms, you must immediately stop utilizing our services and terminate your account with us.
82. If you have any questions regarding our Affiliate Program, please email hello@thecreatery.co
