Virtual Address Services

how to apply for a

Virtual Office Address

What Is A Virtual Office Address?

This service gives you the ability to use The Createry’s address for your own needs. A few different options are available depending on whether you’re just looking for a legitimate business address for your email footer or a complete registered office address with add-on postal services.

why have a virtual office?

Virtual Address Benefits

Safe and secure - avoid your personal address being online.
Trustworthy and professional - creates a good impression with potential clients and partners.
Qualifies as a registered office address (PO boxes don’t).
Receive mail safely and transparently.
No restrictions on which companies / people can send mail.
No junk mail - we recycle it for you.
Keep a fixed address even as a digital nomad.
A constant even if you change email or platform providers or your business name.

The Createry Ltd complies with the UK’s Anti-Money Laundering Act requirements, is registered as a business service provider with HMRC, and is also registered with the ICO.

what to expect

How It Works

01.

Pay the one-off £10 application fee and fill out the virtual address application form.

02.

Within 48 hours, we send you a link to verify your ID (passport or driving licence plus a recent utility bill).

03.

We review your application to ensure compliance with anti-money laundering legislation.

04.

Once we confirm your application approval, you can start using your new address as per your chosen plan.

what to expect

What You Need To Know

Approval process

It’s a Nottingham, UK address. Optional: A “Suite” number can be included to personalize it to you. You need to wait for your application to be approved before you can start using the address.

Application requirements

Photo ID and proof of address are needed for this service (passport, driving licence, recent utility bill), and it works on an application basis.

Where you can apply from

We accept applications from most countries, including the UK, US, all European countries (except Russia and Belarus), Canada, Australia, New Zealand, India and more.

How you can use the address

Where you can use the address and what you can do with it is dependent on the plan you choose; please see the details in the Virtual Address Plan Options section below.

Questions

If you have questions, please check the FAQs section below. If your question isn't answered there, please email hello@thecreatery.co before applying.

Get more specifics

compare features & pricing

Virtual Address Plan Options

01. Email footer only

£24/yr£24 per year + one-time £10 application fee

Perfect if you’re a blogger or work from home and just need an address to include in your email newsletters or other email marketing.

This address is only for use in your email footers, and although we’re assuming people aren’t going to send you snail mail, we’ll email you if anyone happens to send anything to you that’s not obviously junk mail!

Max. 3 items per year; beyond that a per item charge of £3.

This option does not allow you to list the address on your website, social media, or physical marketing material.

Apply Now ☆

02. Email footer + invoices only

£60/yr£60 per year + one-time £10 application fee

Perfect if you’re sending out invoices to clients as part of a service or product-based business.

Please note that this is for invoices that are emailed or physical only, and not indexable by search engines in any format (including PDF).

We’re assuming people aren’t going to send you snail mail, we’ll email you if anyone happens to send anything to you that’s not obviously junk mail!

Max 3 items per year; beyond that a per item charge of £3.

This option does not allow you to list the address on your website, social media, or physical marketing materials.

Apply Now ☆

popular

03. All-in business address

£15/m£15 per month + one-time £10 application fee

Your registered office business address with no restrictions.

Use in your email footer, on your website, and on any physical or printed materials (such as cards, flyers, or banners).

We’ll email you if anyone happens to send anything to you that’s not obviously junk mail! Max 12 items per year; beyond that a per item charge of £3.

Using it as a “return to sender” address for ecommerce businesses is at our discretion; please contact us with the details of your situation before purchasing so we can review them.

Includes certificate of business name and address - digital (or physical for an extra cost).

Please note that your website or business name must be substantially different from the names already in use at our address to avoid Google mistakenly merging local map listings (email us to check first). You can add your own phone number on Google Maps or leave the field blank.

Optional Add-On Extras:

For a small extra cost, upgrade to an acrylic sign in our building foyer with your business name, logo, and website/social media.

10% off a 2 hour brand photo shoot - with you/your team and/or your products in your choice of spaces within The Createry. Choose from head shots, lifestyle shots or a mix, shot and edited by a pro local photographer. Includes 10 photos plus the option of adding more at a reasonable rate.

10% off a Songbird membership - Save 10% on our Songbird membership when you have an active All-In plan.

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your questions answered

Virtual Address FAQs

What type of ID do I need for the ID check?

Two pieces of identification are required:

1x photo ID (your driving licence or passport)
1x proof of address within the last 3 months (e.g. a utility bill or bank statement).

It doesn’t have to be a UK passport or UK address; however, there are some high-risk countries that we are unable to accept applications from. If you have concerns about this, please email hello@thecreatery.co before submitting your application.

Why do you need my ID?

Photo ID is required for all virtual address options due to the anti-money laundering act. This data is processed and stored by Stripe. We do not share it with any third parties unless required to provide it to an official government body for legal purposes. We do not use it for any other purpose other than to conform to anti-money-laundering requirements within UK law.

Can I put the address in my website footer?

You can only use the address in your footer with the All-In plan. This is because Google takes the information from your footer and uses it to automatically create Google Map listings, and websites or businesses with similar names or keywords to existing Maps listings will cause listings to be merged together. With the All-In plan, we vet names to make sure that they aren’t too similar to each other.

What currencies can I pay in?

We currently only accept payments in GBP (£); however, if you’re outside the UK, you can use your usual debit or credit card to pay at checkout and it will be converted into GBP. Please note that this may incur a small extra charge from your bank; for details on that please check with them.

How do you store physical mail?

Any physical mail received is stored in a locked room that only staff at The Createry have access to.

Where can I see the terms?

Check out this page: Virtual Address Terms & Conditions.

Why is there an application fee for this service?

We are charged for your ID check and there’s also the internal costs we have for managing and processing your application.

What happens if I receive physical mail?

We will email you (if it’s not junk mail) and let you know the current availability to come and collect it. Mail not collected within 3 months will be marked as return to sender.

Can someone else pick up my mail?

Yes – you will need to provide a password to us and them and arrange collection details with us. In addition to providing the correct password, they will need to bring ID.

Can I pause my subscription?

Unfortunately we don’t offer this as an option. To cancel your service, please email hello@thecreatery.co otherwise it will automatically renew.

If I have multiple businesses, does one plan cover all of them?

It’s a one-business-per-plan service, so you would need separate plans for each business.

Why do you charge for this service?

In order to be able to offer this service, we have to pay recurring fees to the UK government for anti-money laundering protection and to be an approved provider.

We also have to verify each person’s ID, which is a paid check for each application.

Beyond that, there are the ongoing administration costs of managing the service itself, providing customer service to you, dealing with and forwarding on any unexpected enquiries, mail, and so on.

With the all-in option, it also means that we’re not taking another business with a similar name to yours, so there’s the exclusivity rights that comes with that.